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Terms & Conditions

Touch Wood Furnitures Pvt. Ltd.

Effective Date: 25 March 2026

Welcome to Touch Wood Furnitures Pvt. Ltd. (“Touch Wood”, “we”, “our”, or “us”). By accessing our website, placing an order, or using our services, you agree to comply with the following Terms & Conditions.

1. Company Information

Company Name: Touch Wood Furnitures Pvt. Ltd.
Address: 6 Suthar Wada Chaupasag, Teh. Garhi, Dist. Banswara, Rajasthan – 327022, India
Phone: +91 9602070288
Email: info@touchwoodfurnitures.com
GST Number: 08AAMCT0493M1ZP

2. Use of Website

  • You agree to use our website for lawful purposes only.
  • You must not misuse, hack, or attempt to disrupt our website or services.
  • All content on this website is for general information and may change without notice.

3. Products & Services

  • We manufacture and supply furniture including home, office, institutional, and custom furniture.
  • All products are subject to availability.
  • Custom orders are made based on customer requirements and may vary slightly in design, finish, or color.

4. Pricing & Payments

  • All prices are subject to change without prior notice.
  • Payments must be made as agreed at the time of order (advance/full payment depending on project).
  • Orders will be processed only after confirmation of payment.

5. Order Confirmation & Cancellation

  • Orders are confirmed only after payment is received.
  • Custom or made-to-order products cannot be canceled once production has started.
  • Cancellation requests (if applicable) must be made within 24 hours of placing the order.

6. Delivery & Installation

  • Delivery timelines are estimates and may vary based on order size, customization, and location.
  • We are not liable for delays caused by unforeseen circumstances (transport issues, weather, etc.).
  • Installation (if included) will be scheduled as per availability.

7. Returns & Refunds

  • Due to the customized nature of furniture, returns are generally not accepted.
  • In case of damage or defect, customers must inform us within 48 hours of delivery.
  • Valid complaints will be resolved through repair, replacement, or partial refund (as applicable).

8. Warranty

  • Warranty terms (if applicable) will be shared at the time of purchase.
  • Warranty does not cover:
    • Normal wear and tear
    • Damage due to misuse or improper handling
    • Exposure to extreme conditions

9. Intellectual Property

  • All content, designs, images, and materials on this website are the property of Touch Wood Furnitures Pvt. Ltd.
  • You may not copy, reproduce, or use any content without written permission.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our maximum liability is limited to the amount paid for the product/service.

11. Privacy

  • Your personal information is handled as per our Privacy Policy.
  • By using our services, you consent to the collection and use of information as described.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Banswara, Rajasthan.

13. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.
  • Continued use of our services implies acceptance of the updated terms.

14. Contact Us

For any queries regarding these Terms:

Touch Wood Furnitures Pvt. Ltd.
📍 6 Suthar Wada Chaupasag, Teh. Garhi, Dist. Banswara, Rajasthan – 327022
📞 +91 9602070288
📧 info@touchwoodfurnitures.com